Adlsdk-status-auth-pending 4
The error code ADLSDK_STATUS_AUTH_PENDING 4 is a specific licensing issue within the Autodesk ecosystem that occurs when a product is not properly registered with the local Autodesk Licensing Service. This status effectively prevents the software from launching, signaling that while the licensing service itself might be running, it has no record of the specific application trying to verify its credentials. The Core Conflict: Registration Gaps
What is ADL SDK Status: Auth Pending 4?
- Enable SDK debug logs and look for requests to login.microsoftonline.com and their responses.
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Possible causes and next steps for "adlsdk-status-auth-pending 4"
- Ensure NTP is running and system time is accurate (within a few minutes).
Quick troubleshooting steps (ordered)
- Firewall Restrictions: A local firewall (Windows Defender Firewall) or network firewall is blocking outbound traffic on specific ports.
- Proxy Server Interference: If the workstation is behind a corporate proxy, the Licensing Service may not be inheriting the system proxy settings correctly, or the proxy is performing SSL inspection that interrupts the handshake.
- Antivirus/Security Software: Third-party security suites (e.g., McAfee, Symantec, CrowdStrike) may actively block the
AdSSO.exe or AutodeskDesktopApp.exe processes from accessing the internet.
- Stale Licensing Cache: Corrupted temporary files in the licensing cache can cause the service to "hang" in a pending state rather than starting a fresh connection.