Ezesco (ZESCO) portal

Here’s an interesting, concise guide to the at https://ezesco.zesco.co.zm — Zambia’s national electricity utility customer self-service platform.

You cannot buy tokens until you link your physical meter to your online profile.

Positive Aspects

Get real-time updates and alerts sent directly to your phone. KYC Updates:

Payments are usually reflected within 5–15 minutes for prepaid tokens; postpaid bills may take 1–2 business days.

Convenience

: The most significant benefit is the convenience it offers. Customers can perform a variety of tasks from the comfort of their homes, 24/7.

The Ezesco portal allows ZESCO customers to manage their electricity accounts, view usage history, and purchase tokens online without visiting a physical customer service center.