Kerio Control: Fixing "Web Filter is Not Activated" and "Categorization is Disabled"
- No Category-Based Rules Applied – Any policy rule that depends on URL categories (e.g., “Block all sites in the ‘Pornography’ category”) will be ignored.
- Only Basic URL Filtering Works – You can still block specific domains or full URLs using Domain/URL Groups under the Web Filter’s “Exceptions” or via firewall rules using FQDNs, but without categorization.
- Reporting Degradation – Traffic logs will show uncategorized URLs or generic “unknown” categories.
- No HTTPS Inspection for Categories – Even if HTTPS inspection is enabled, without categorization, content filtering by category fails.
- Performance Unchanged – The firewall still processes traffic, but the web filter engine skips category lookups.
Check Licenses
: Ensure your license hasn't reached its "download limit" for updates. You can check this in the GFI KISS Portal under your license details. ⚠️ Common Causes
Key capabilities
He printed the error message from Monday and taped it to his monitor. It became his motto: "Not activated. Disabled. But it works."
Kerio Control Web Filter Is Not Activated Categorization Is Disabled Work ~upd~ ✓ (HOT)
Kerio Control: Fixing "Web Filter is Not Activated" and "Categorization is Disabled"
- No Category-Based Rules Applied – Any policy rule that depends on URL categories (e.g., “Block all sites in the ‘Pornography’ category”) will be ignored.
- Only Basic URL Filtering Works – You can still block specific domains or full URLs using Domain/URL Groups under the Web Filter’s “Exceptions” or via firewall rules using FQDNs, but without categorization.
- Reporting Degradation – Traffic logs will show uncategorized URLs or generic “unknown” categories.
- No HTTPS Inspection for Categories – Even if HTTPS inspection is enabled, without categorization, content filtering by category fails.
- Performance Unchanged – The firewall still processes traffic, but the web filter engine skips category lookups.
Check Licenses
: Ensure your license hasn't reached its "download limit" for updates. You can check this in the GFI KISS Portal under your license details. ⚠️ Common Causes
Key capabilities
He printed the error message from Monday and taped it to his monitor. It became his motto: "Not activated. Disabled. But it works." Kerio Control: Fixing "Web Filter is Not Activated"