Gen2 Scratch |work| - Otis

Otis Gen2 Scratch: What It Is, Why It Happens, and How to Fix It

5. Preventive Measures

• The Sound: A continuous low "shhhhh" or intermittent metallic scratch when the car is idle.
• The Fault Code: Often accompanied by 2215 (Brake Drop Fault) or Brake Pick Fault.

• The Sound: An erratic scratch that occurs only in the upper or lower third of the hoistway.
• The Damage: Visible scoring on the governor rope jacket and rail surface.