For users looking to reset a (often referred to as ) DVR password, the process typically involves contacting official support or using a hardware-based reset. Many systems of this type, such as the Trace PlayerFocus

This is the "nuclear option," but it is less effective on modern DVRs.

  1. Access the Login Screen: Connect a monitor to your DVR and boot up the system.
  2. Click "Forgot Password": Look for this button on the login interface.
  3. Security Questions: If you initially set up security questions, answer them correctly to reset the password immediately.
  4. Generate a Master Code: If security questions were not set up, the system may display a "Reset Code" or "XML File" export option. You will need to save this file to a USB thumb drive plugged into the DVR.
  • Old Firmware: Vulnerable to generic "backdoor" codes found on the internet.
  • New Firmware (Current): Blocks generic reset codes. It requires a unique reset key generated by the manufacturer’s support team or a physical reset.
  1. Power Down: Turn off the DVR using the rear power switch and unplug it.
  2. Open the Case: Warning: This may void your warranty. You will need to open the DVR casing (usually by removing screws on the side/back) to access the motherboard.
  3. Locate the Jumper/Button: Look for a small button labeled RESET or a set of pins with a jumper cap (similar to those found on a computer motherboard).
  4. Short the Pins:

    Ensure network stability

    Many Traice and XMeye-based DVRs run a Linux kernel that leaves port 23 (Telnet) open or easily accessible.

    If no software method works: